Interview With GoCloud.Group Executive Director – Anis Rendić
October 11, 2021
GoCloud.group is the leading virtual BPO company in Southeast Europe. The
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GoCloud.group is the leading virtual BPO company in Southeast Europe. The
When COVID-19 forced companies all over the world to send their
Providing your customers with services that make them want to remain
Customer experience and customer service are two terms that get thrown around a lot in business, but do you know exactly what they mean? The phrases
Call centers are hubs that handle communication responsibilities for one or more companies. Call center operations can vary based on the communications they cover and
With the era of the digital native hastening massive changes in customer support, we focus on the customer support trends that can make or break
Customer lifetime value (CLV) is a business metric that measures how much a business can plan to earn from the average customer over the course
Customer service is a critical part of any business that wants to succeed. It’s not just about resolving customer issues and answering their questions. It’s
Providing your customers with services that make them want to remain with your brand is essential to building a successful business. You can go about
Trade has a long history. It was as early as 3000 BC when the first long-distance trade occurred. With the rise of trade, the concept
The landscape of customer experience trends following customer service continues to evolve at a rapid pace. According to reports from market leaders such as Salesforce, 80%
