Interview With GoCloud.Group Executive Director – Anis Rendić
October 11, 2021
GoCloud.group is the leading virtual BPO company in Southeast Europe. The
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GoCloud.group is the leading virtual BPO company in Southeast Europe. The
When COVID-19 forced companies all over the world to send their
Trade has a long history. It was as early as 3000
The landscape of customer experience trends following customer service continues to evolve at a rapid pace. According to reports from market leaders such as Salesforce, 80%
There are times of the year when you expect a high call volume, especially during the holiday season. Yet, what happens when you see an
No call center is perfect. Call center challenges are a part of business operations. Even the best call centers face challenges that can impact their
Customer service is a fundamental part of the client’s experience, to the point that it can become a decisive factor in the purchasing process. On
Trade has a long history. It was as early as 3000 BC when the first long-distance trade occurred. With the rise of trade, the concept
The landscape of customer experience trends following customer service continues to evolve at a rapid pace. According to reports from market leaders such as Salesforce, 80%
There are times of the year when you expect a high call volume, especially during the holiday season. Yet, what happens when you see an
No call center is perfect. Call center challenges are a part of business operations. Even the best call centers face challenges that can impact their
