Interview With GoCloud.Group Executive Director – Anis Rendić
October 11, 2021
GoCloud.group is the leading virtual BPO company in Southeast Europe. The
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GoCloud.group is the leading virtual BPO company in Southeast Europe. The
When COVID-19 forced companies all over the world to send their
Providing your customers with services that make them want to remain
When COVID-19 forced companies all over the world to send their employees home to work virtually, remote work had a big moment. Yes, the rush
Customer retention rate measures the number of customers a company retains over a given period of time. Any company that wants to succeed must keep
Customer reviews are an integral part of any business’s marketing plan whether it be an online shop or a brick-and-mortar shop. They provide social proof for
Customer service is all about ensuring a superior customer experience. 66% of customers believe that companies should place a high value on their time as
Customer service is a critical part of any business that wants to succeed. It’s not just about resolving customer issues and answering their questions. It’s
Providing your customers with services that make them want to remain with your brand is essential to building a successful business. You can go about
Trade has a long history. It was as early as 3000 BC when the first long-distance trade occurred. With the rise of trade, the concept
The landscape of customer experience trends following customer service continues to evolve at a rapid pace. According to reports from market leaders such as Salesforce, 80%
