Interview With GoCloud.Group Executive Director – Anis Rendić
October 11, 2021
GoCloud.group is the leading virtual BPO company in Southeast Europe. The
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GoCloud.group is the leading virtual BPO company in Southeast Europe. The
When COVID-19 forced companies all over the world to send their
Providing your customers with services that make them want to remain
GoCloud.group is the leading virtual BPO company in Southeast Europe. The title it proudly carries reflects the work of our employees, who present #GoCloudFamily. And
Today, we are doing an interview with one of GoCloud.group founders and CEO, Damir Berilo. Damir, thank you for taking time to do an interview
Digital transformation has long been changing classic customer service as well. Specifically, it often involves the development of chatbots and virtual personal assistants that are
Digital marketing and customer service are part of key departments in a business. The collaboration among marketing agency team and online customer service agents leads
Providing your customers with services that make them want to remain with your brand is essential to building a successful business. You can go about
Trade has a long history. It was as early as 3000 BC when the first long-distance trade occurred. With the rise of trade, the concept
The landscape of customer experience trends following customer service continues to evolve at a rapid pace. According to reports from market leaders such as Salesforce, 80%
There are times of the year when you expect a high call volume, especially during the holiday season. Yet, what happens when you see an
