As technology advances and best practices continue to change, so does the face of HR. If companies want to operate efficiently while recruiting strong candidates and retaining good employees, they need to keep up with the latest innovations – attached are four trends to help you in HR.
1. Process optimization through automation
When HR management starts implementing workforce automation, companies often see increases in profits and productivity very quickly. That’s because when HR processes are automated, information such as vacation days or benefits can be quickly reviewed and retrieved with a database-driven search. No files have to be painstakingly searched out. When information is easily accessible to everyone who needs it, workflow is greatly simplified.
Perhaps the most important aspect of process optimization through automation is security. When HR staff automate processes, they can back up company data to online servers. This helps prevent important data from being lost in the event of a fire, theft or equipment failure.
Error rates decrease significantly with automation, even in the area of offboarding. Offboarding employees can be difficult. When an employee is terminated, it involves an extensive exit process that must be organized efficiently – as discussed in Haufe magazine. Termination documents must be organized, the return of company-owned equipment must be monitored, and steps must be taken to ensure that the terminated employee no longer receives salary or benefits. Automating the offboarding process can greatly simplify the execution of all these tasks.
2. People analytics
People analytics is often referred to as talent analytics or HR analytics and is understood to be data-driven human resource management. It is defined as the data-driven and goal-oriented method of examining all processes, functions, challenges and opportunities at work to improve these systems and achieve sustainable business success. First you define your problems, then you analyze what data and metrics are available in the business and which ones you still need.
Collecting and then evaluating people data – because this step is also relevant – essentially leads to better decision making by applying statistics and other data interpretation techniques. The background is to avoid high employee turnover and to increase operational productivity.
Smarter, more strategic and data-driven decisions in dealing with talent and employees become possible through people analytics. This applies to the entire employee lifecycle. Data can also be used to realize better hiring decisions and more effective performance management.
3. Artificial intelligence
One of the most talked about trends in the HR sector is artificial intelligence (AI). Many HR employees hold the opinion that their department cannot use or does not need artificial intelligence – this is a fallacy.
For example, AI can assist in the selection of applicants. For example, AI systems can develop specific application tests based on job descriptions provided by HR professionals. After applicants take the test, the AI system shares an automated evaluation of the results and suggests suitable candidates for the rest of the application process.
There are also many other opportunities for the use of artificial intelligence in HR technology. For example, it can detect behaviors that indicate an employee wants to leave the company. Employee benefits can also be optimally managed, and the detection of behavioral anomalies that indicate theft, corruption or other misconduct are illuminated. Complex processes, such as writing employment contracts or employee appraisals, can also be handled automatically.
4. New factors in training
It’s no secret that whether it’s personal or professional development, employees who feel their growth is supported by their employer will be more engaged, motivated and productive. In addition, it’s easier to retain employees over the long term if they can express their own desires when it comes to continuing education.
What exactly modern training measures will look like can currently be derived from a number of trends. Coaching and mentoring programs can be used to support employees’ further development, enabling them to take on new or expanded areas of responsibility in the future. Also important here is the focus on microlearning or learning integrated into the work process. This leads to more self-determination on the part of employees.
Employee appraisals can also be an important tool. Through these, managers learn where their employees see themselves in the company and can support them accordingly. Together as a team, it is also possible to clarify where the common professional journey is heading and how it can be promoted accordingly.