ABOUT US

NOT ONLY VIRTUAL

Professional • Human • Competent

GoCloud.group is the largest German-speaking virtual customer care center in Southeast Europe with focus on customer service and inbound calls. We have many years of experience in the field of general inbound telephony, chat support, e-mail and ticket processing, order acceptance, provision of information, complaint management and tech support.
We offer our employees various opportunities to earn money from their own four walls! The company was founded in 2015 and since then we have been on the winning track. Our clients include renowned publishing companies, IT companies, e-commerce & promising start-ups.
Close cooperation results in long-term and successful partnerships. The goal of our work is to achieve and maintain a high degree of satisfaction of our customers and employees. In this context we invite you to a safe, confidential, professional and successful cooperation.

DAMIR BERILO

CEO
Self-assured and well-organized professional in call center management with many years of experience in nearshoring & outsourcing. Active in sales and key account management, business development, performance optimization, budgeting & finance.

ANIS RENDIĆ

Head of Recruiting & Marketing
Your friendly and helpful contact person and first contact with GoCloud.group! Active in the following areas: recruiting, marketing, candidate care, business development & technical support.
GoCloud.group Anis

DITA GRAČIĆ

COO

In addition to comprehensive legal knowledge, Dita rounds off her knowledge with years of experience in the areas of customer service, team management, quality and personnel management.

HAVE WE AROUSED YOUR INTEREST?